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Terms & Conditions

Terms & Conditions

Welcome to Hanner-Gurumi! By accessing or using our website [Your Website URL], you agree to be bound by these Terms and Conditions. Please read them carefully before making a purchase or interacting with our site.

General Information

Hanner-Gurumi ("we," "us," "our") is a business specializing in handmade crochet plushies. Our website is operated and owned by Hannah Harris. You can contact us at:
Email: hannergurumi@gmail.com

Usage of our website

By using our website, you agree to:

  • Provide accurate and current information when making purchases or registering.

  • Use the website only for lawful purposes and not to disrupt or impair the site’s operation.

  • Not copy, reproduce, or distribute content from our website without permission.

Products and Availability

  • All products listed on our website are handmade and subject to availability.

  • We strive for accurate product descriptions and images, but due to the handmade nature of our items, there may be slight variations in color or design.

  • Prices are subject to change without notice.

Orders and payments

  • By placing an order on our website, you are making an offer to purchase a product subject to availability and acceptance.

  • We accept payments through credit/debit cards, or other payment methods provided at checkout.

  • All transactions are processed securely. You are responsible for ensuring that your payment details are accurate and up-to-date.

Shipping and delivery

  • We aim to ship your order in a timely manner after receiving payment.

  • Shipping costs are calculated at checkout based on your location.

  • Hanner-Gurumi is not responsible for any delays, damages, or lost items caused by third-party shipping carriers.

  • Shipping times may vary depending on your location and the shipping service selected.

Returns and exchanges

  • Due to the handmade nature of our products, we do not accept returns or exchanges unless the item is damaged or defective.

  • If your item arrives damaged, please contact us within 7 days of receiving it to arrange for a replacement or refund.

Intellectual property

  • All content on our website, including images, text, logos, and designs, is owned by Hanner-Gurumi and is protected by copyright and intellectual property laws.

  • You may not use, copy, or distribute any of our content without express permission.

Limitation of liability

  • Hanner-Gurumi is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.

  • Our liability is limited to the total value of the products purchased by you.

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